For IT firms & agencies

Software help for your client. Your relationship stays yours.

I work with MSPs, IT consultants, software and web agencies, and integrators that need another software engineer for a client problem or a defined piece of project work.

Former PayPal engineer · Purdue Computer Science · Software engineer since 2018

Your client stays your client.

You keep the relationship. I bring application, database, API and custom-code experience to the part your team needs help with.

I can work alongside your technical team or take on a defined piece of the work. We agree on who talks to the client, what I’m responsible for and how findings will be shared.

  • A clear scope
    Agree on the task, access, cost and availability before work begins.
  • Technical collaboration
    Build on your team’s investigation and discuss findings directly with the people doing the work.
  • A useful handoff
    Document what changed, how it works and what still needs attention.
  • Behind-the-scenes work
    White-label arrangements and confidentiality requirements can be discussed before sharing client details.

When to bring me in

There doesn’t have to be an outage. A planned project can need specialist help too.

The infrastructure checks out

The network and devices are working, but the business application is still failing.

Application escalations →

Systems aren’t talking

Orders, inventory or customer data are missing, duplicated or stuck between systems.

Integration work →

You inherited unfamiliar software

The original developer is gone, documentation is thin and your team needs help understanding or changing the application.

Existing software →

A project needs another engineer

You need help with a defined integration, database task, application change or automation beyond your team’s current capacity.

Automation work →

Talk through a future fit.

You don’t need an active incident to get in touch. Tell me what your firm does and the work you sometimes need help covering.

I’m based in Highland, Indiana and can collaborate remotely with your team. Onsite work is centered on Northwest Indiana and Chicagoland. We’ll discuss access, scheduling and availability for each engagement.

Work behind the offer

PayPal

Worked with backend and web teams on integration contracts, edge cases and complex bugs in payment software.

Orthogonal

Built deployment pipelines, repeatable AWS environments and an iOS Bluetooth library for medical-device integration.

Chess Fish

Built and launched Chess Fish as a complete product that turns chess analysis into a study experience: candidate comparison, human context, visual guidance, saved work, puzzles, collaboration and paid access.

Prefer email? max@nwisoftwarerescue.com

Start a conversation

Introduce your firm.

A short introduction is enough to start.

Phone or email