PayPal
Worked with backend and web teams on integration contracts, edge cases and complex bugs in payment software.
For IT firms & agencies
Software help for your client. Your relationship stays yours.
I work with MSPs, IT consultants, software and web agencies, and integrators that need another software engineer for a client problem or a defined piece of project work.
Former PayPal engineer · Purdue Computer Science · Software engineer since 2018
No active problem required. A quick introduction now makes it easier to call when something weird eventually lands on your desk.
Your client stays your client.
You keep the relationship. I bring application, database, API and custom-code experience to the part your team needs help with.
I do not market around your firm or try to replace your client relationship. We agree on who talks to the client, what I’m responsible for and how findings will be shared.
- A clear scope
Agree on the task, access, cost and availability before work begins. - Technical collaboration
Build on your team’s investigation and discuss findings directly with the people doing the work. - A useful handoff
Document what changed, how it works and what still needs attention. - Behind-the-scenes work
White-label arrangements and confidentiality requirements can be discussed before sharing client details.
Choose the working relationship
Three ways we can work together.
Bring me in at the level that fits your client and your team.
Behind the scenes
You remain the client-facing firm. I investigate a defined software problem and give your team findings, changes and next steps to carry forward.
Alongside your team
I work directly with your technical people, building on what they have already checked and helping move the investigation into the application layer.
As a disclosed specialist
You introduce me when that is the best fit. I join the conversation as the software specialist while you remain the primary relationship.
When to bring me in
There doesn’t have to be an outage. A planned project can need specialist help too.
The infrastructure checks out
The network and devices are working, but the business application is still failing.
Application escalations →Systems aren’t talking
Orders, inventory or customer data are missing, duplicated or stuck between systems.
Integration work →You inherited unfamiliar software
The original developer is gone, documentation is thin and your team needs help understanding or changing the application.
Existing software →A project needs another engineer
You need help with a defined integration, database task, application change or automation beyond your team’s current capacity.
Automation work →Good fit, clear boundaries
Easy to slot into your escalation path.
I’m most useful when the problem lives in the application layer or crosses between systems.
Application or code failureDesktop or help-desk support
Database and application data pathNetwork administration
API, webhook or integration failureRoutine Microsoft 365 administration
Custom or inherited softwareHardware repair and workstation rollout
Failed background process or payment workflowPure upstream vendor outage
Software-related security, identity or cloud issueDedicated forensic response when the matter requires a specialist response team
Typical environments: React, TypeScript, Node.js, Postgres, APIs, GraphQL, payments, C++, AWS, Azure, CloudFormation, CI/CD and custom business applications.
A first engagement
Start with a bounded investigation.
I’ll review the failure, available logs, code or data and what your team has already checked. If I can safely fix it within that scope, I will. Otherwise, you’ll leave with findings and a clear next step.
We agree on the scope, access, availability and cost before billable work begins. I work within that boundary and discuss any additional remediation before expanding the engagement.
Keep me in your escalation path.
You don’t need an active incident to get in touch. Tell me what your firm does and the work you sometimes need help covering.
I’m based in Northwest Indiana. Remote partner engagements are available throughout the U.S.; onsite work is centered on Northwest Indiana and Chicagoland. We’ll discuss access, scheduling and availability for each engagement.
Work behind the offer
Orthogonal
Built deployment pipelines, repeatable AWS environments and an iOS Bluetooth library for medical-device integration.
Chess Fish
Built and launched Chess Fish as a complete product that turns chess analysis into a study experience: candidate comparison, human context, visual guidance, saved work, puzzles, collaboration and paid access.
Prefer email? max@nwisoftwarerescue.com
Start a conversation
Get acquainted with Max.
No active problem required. Tell me what your firm does and where another software engineer could help.